Free delivery in France from 50€ ♡

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FAQs

delivery

Your order is processed between 1 and 3 working days.

This is followed by indicative delivery times provided by La Poste:

For France : 2 to 5 working days

For Belgium : 3 to 7 working days

For Europe and International : 5 to 12 working days

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We offer you shipping costs in France for all orders.

Free delivery also applies from 100€ of purchase, whatever the destination!

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My pleasure ! We ship worldwide.

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Do not panic ! Your package is being delivered, rest assured.

Postal services sometimes do not track packages at every stage of their journey. Your order will be delivered to you shortly by your postman.

Just a little more patience... During holidays, sales or simple delays in postal services (beyond our control), delivery may take a little longer.

But we know from experience that packages arrive safely!

Order

These earrings are currently being made. To be notified of their availability, you can return to the product sheet and enter your email address. We will let you know when the jewelry is available again!

You can also subscribe to our newsletter and follow us on social networks, we also announce restockings there!

The order confirmation is sent automatically after each purchase on our site. Please check your Spam or Junk Mail carefully, it could be there.

And remember to add us to your address book!

Discount codes must be inserted at the time of payment in the “Promo Code” box. This must be in capital letters, without spaces, and must be valid at the time of use.

PAYMENT

Visa, MasterCard, American Express, Discover, Diners Club & JCB bank cards are accepted to make your payments on our site.

Unfortunately, it is not yet possible to pay for your order using a payment method other than those offered on our site.

Our site provides a simple and intuitive payment form.
If, however, you encounter difficulty paying for your order, here are a few points that we invite you to check:

- Is your card still valid?
- Are funds available?
- Is the information provided in the form correct?
- Repeat the operation via another web browser or another medium (phone, computer, tablet, etc.).

OUR JEWELRY

Our workshop is located in Bordeaux in France.

The hooks in contact with the skin are all Goldfilled* or 925 Silver. They do not contain nickel or cadmium, thus limiting any risk of allergy.

Find detailed descriptions on each of the product sheets on our site.

*Goldfilled is a 14 carat gold finish. It has the same appearance and properties as pure gold. The weight of gold is 1/20 of the total weight, approximately 50 to 100 times more than in a gold-plated product.

All elements, especially those in direct contact with the skin, are carefully selected.
Their exclusive composition is 925 Silver or Goldfilled.

Our jewelry does not contain nickel or cadmium.

Returns

Of course, you have 14 days from the date of purchase to return your pair of earrings, in its box and in a Tracked Letter .

Contact us for more details here: Contact us

Have you discovered a model via social networks but it is no longer available on our site?

Unfortunately, this jewel is no longer part of our collection and will probably no longer be manufactured.

Models that still exist but are currently being manufactured are marked "coming soon".

ALWAYS NOT ?

Really ? In this case, send us your specific request here: Contact us

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